Clinton writes in an email: “Dear Lauren [Jiloty] and Huma [Abedin], I have just realized I have no idea how my papers are treated at State. Who manages both my personal and official files? […] Are there personal files as well as official ones set up? […] I think we need to get on this asap to be sure we know and design the system we want.”
Abedin replies, “We’ve discussed this. I can explain to you when I see [you] today.” (US Department of State, 5/31/2016)
In June 2016, Chris Cillizza will write in the Washington Post: “[T]his email to Abedin—which came at the start of her four-year term in office—suggests a bit more active agency than Clinton has previously let on. ‘I think we need to get on this asap to be sure we know and design the system we want,’ doesn’t strike me as Clinton simply wanting convenience and following the instructions of her IT people on how to make that happen. It reads to me as though Clinton is both far more aware of the email setup and far more engaged in how it should look than she generally lets on publicly.” (The Washington Post, 6/28/2016)
In her July 2016 FBI interview, Clinton will be asked about this email. According to the FBI, “Clinton stated this email pertained to how her ‘files’ were going to be treated at [the] State [Department]. Clinton relayed while in the Senate, she maintained a personal and official paper file. This process was not implemented through Senate procedure or guidance but through Clinton’s own personal process. Clinton was not aware how other State staff maintained their records and was unaware of State’s State Messaging and Archive Retrieval Toolset (SMART).” (Federal Bureau of Investigation, 9/2/2016)