In a July 2016 FBI interview, “Clinton [will state] that she received no instructions or direction regarding the preservation or production of records from [the] State [Department] during the transition out of her role as secretary of state in early 2013. Furthermore, Clinton believed her work-related emails were captured by her practice of sending emails to State employees’ official State email accounts.”
A May 2016 State Department inspector general report will conclude this wasn’t a proper method, and Clinton should have printed and filed her emails when she left office. (Federal Bureau of Investigation, 9/2/2016)